I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google did…
The step-by-step process for reclaiming your local authorityThe city smells like wet concrete after a spring rain. I walk these streets and I see the glitches. I see the businesses…
I see the city through a lens of mismatched metadata. The smell of wet concrete always reminds me of the day I found a client's map pin floating in the…
Manual tactics to scrub incorrect brand info from local search resultsI stood on a rain-slicked corner in downtown Chicago, smelling the wet concrete and watching a delivery driver circle the…
I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn't…
The exact steps to fix brand confusion on Google MapsI spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a…
I remember the scent of peppermint and old paper in the back office of a local hardware store where a plumbing client sat, staring at a screen where his business…
How to verify your business address without the postcard loopI spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a…
The scent of old paper and peppermint always reminds me of the winter I spent in a cramped office fighting a hard suspension for a plumbing client. Their listing was…
Everyone wondered why a top-ranking roofing company vanished from the Map Pack overnight. I found the problem in their Local Services Ads; a single mismatched phone number in the secondary…